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Simplified Version

Hosted IP Telephony, sometimes called ‘IP Centrex’, is best described as:

“Hosted Telecommunications Systems and Services - the Telephone System Alternative.” 

When compared to traditional telephone systems and service,

 Hosted IP Telephony is:

• More reliable
• More flexible
• More feature-rich
• More cost-effective
• More future-proof
• Less risk
• Less maintenance

Outsourced Telecommunications Services:

Today, most businesses do not host their own public website. Many businesses let someone else worry about hosting their e-mail services. Some businesses even use software that is hosted and maintained on servers outside of their offices. 

They do this because it is typically less costly to operate this way. Why spend money on the 'brains' of those systems when all you really need is to enjoy the use of those systems? What you don't need is the hassle and expense of purchasing, administering, upgrading, troubleshooting, or maintaining those systems.

Your business is probably not a web hosting or applications hosting company. You have some other 'core competency'. You probably do not have (or do not want to spend money on) a carrier class data center in your office. In order to adequately protect a telephone system or computer system, you should have it in a secure location, with restricted/monitored access - safe from floods, hurricanes, tornadoes, earthquakes, ice storms, errant backhoes or vandals. You should have battery backups with a standby diesel generator when the power goes out. You should have redundant connections to the telephone network and Internet. You should even have two or more complete systems with spare parts in case one should malfunction or fail - with full-time trained technicians on staff 24/7 to take care of problems if/when they happen...

But what business can afford to spend that kind of money? 

With Hosted Telephony, you don't have to.

For example, if you need to have your car serviced, you don't purchase a repair shop and hire a full-time mechanic - you go to a specialist who has the structures, systems and experts in place to give you the service you need, when you need it.

The same sensible services are now available for your telephone system. 

• Instead of buying a phone system to install at your office, you use our carrier-class system, located at a secure, redundant facility.

• Instead of buying individual lines from the phone company, you only have to buy one line - connecting you to our system.

• Instead of paying high rates for your long distance service, we pass along discounted rates since we buy in bulk.

Want to learn more? Please contact us at info@featuretel.com or call (919)459-2300