
Coming from the
Telecommunications industry, the founders of
FeatureTel realized that one day - when the
time was right - IP Telephony would change
everything. Early in 2003, we found that the time
had come. With the technology in its fourth generation of
development, it is no longer a 'cutting edge' test. It is
reliable, solid, and ready to deliver on the promises of
making communication easier and less costly.
Our people have
experience on both sides of the wire - being responsible
for purchasing and maintaining telephone systems and
service, and selling and recommending telephone systems
and service - we know that service is the key to our
relationships. When you are making a decision about your
telecommunications options, you'll find we understand what
you are going through because we may have been there
before.
If you are making a
decision about your telecommunications needs, please call
on us. We'll help you decide if FeatureTel is the right
choice for you. And if it is not, we'll point you in the
right direction.
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News
9.17.2004
Hurricane Ivan Knocks
out Long Distance Providers - FeatureTel's Disaster
Routing Keeps Customers Talking
Major flooding from
the remnants of Hurricane Ivan knocked out
several major long distance telephone service providers
including Qwest and BellSouth on Friday. Service
throughout North and South Carolina was disrupted as Qwest
(and any service provider who partners with Qwest) was
down for the entire day. Within 20 minutes of being
alerted of the outage this morning, FeatureTel switched
its customers over to a backup system that routed its long
distance service to an alternate provider in an unaffected
area of the country. "That's one of the features of
FeatureTel..." said Paul Levering, CEO of FeatureTel,
"...every system we have has a backup - something
very few businesses could economically afford on their
own. The obvious benefit is that our customers were able
to go on about their business as FeatureTel took care of
their communications services."
8.20.2004
FeatureTel Connects
Patterson Dilthey to Advanced Telephone System Services
Patterson, Dilthey,
Clay, Bryson & Anderson, L.L.P, is a firm of
civil trial lawyers based in Raleigh and Wilmington, North
Carolina. The 75 employee firm chose FeatureTel's FUSION
service to upgrade their aging telephone system to a
full-featured Hosted IP Telephony service. They now have
all the features and benefits of a high-technology system
without the high cost of buying a premise based system -
delivering built-in disaster recovery plus cost savings
that boasts a 20-month complete return on
investment.
6.24.2004
FeatureTel Helps York
Properties' Clients 'Make the Move'
Moving an office or or
starting out in a new office space can be a real chore.
With so much to think about, dedicated expert help can be
a real lifesaver. "This is where the Commercial
Realtors of York Properties really add value to their
client relationships" explains Paul Levering, founder
and CEO of FeatureTel - "sometimes the last thing
business owners think about is moving their telephone
system and service." With the FeatureTel phone
SystemService, all a business needs is a method of
internet access to connect to Fortune 500 phone system
features and functionality - plus local and long distance
telephone service..." York Properties' Realtors have
been recommending the FeatureTel service to their tenants,
thereby easing the pain of moving.
5.21.2004
FeatureTel CEO Paul
Levering Selected by the North Carolina Utilities
Commission to Serve on Advisory Committee.
The North Carolina
Utilities Commission has contracted with Research Triangle
Institute to conduct a study of the Telecommunications
landscape in the state. The Commission named 12 Industry
leaders to help shape and guide the study. Mr Levering
told the Committee that "FeatureTel would be honored
to serve the Commission and the State with such an
important project."
5.17.2004
FeatureTel Welcomes
Susan Bowser as the Newest Member of the Sales Team
With 19 years of
telecommunications experience, Susan will be a great
resource to FeatureTel's customers. After 15 years with
AT&T, Mrs. Bowser served as an independent consultant,
helping clients make sound decisions about their
telecommunications services.
5.13.2004
FeatureTel Becomes
Time Warner Cable Business Services Partner
4.16.2004
Empire Properties
Moves Into New Space, Selecting FeatureTel to Provide
Telephone and Internet System/Service
FeatureTel eased Empire
Properties transition into their new space in the
Alexander Building in Downtown Raleigh by providing a
'FeatureTel Ready" office. Empire employees stepped
up from single-line phones to a Fortune 500 system without
investing in a system at all - by subscribing to
FeatureTel FUSION.
4.15.2004
FeatureTel Exhibits at
the 2004 Small Business Expo
FeatureTel took the
opportunity to announce to the business community that 'We
Make Business Telephone Systems Unnecessary!' The
reception was excellent as show attendees were excited to
learn about the new System-Service that was now available
to the Triangle.
3.2.2004
Empire Properties
Selects FeatureTel’s FUSION
service for
‘Smart
Buildings’ in Downtown
Raleigh
In
a perfect union of form and function, Greg Hatem will
enhance the appeal of Empire’s Historic Buildings with
the latest office productivity technology –
FeatureTel’s FUSION
Voice and Data service. “Each
floor will be live with FeatureTel’s Internet and Hosted
IP Telephone services that make the space move-in ready”
says Hatem. The
commercial properties will have a competitive advantage
for new tenants when Hosted IP voice and data services are
available the moment a tenant decides to move in.
1.1.2004
Alfred Williams &
Co. Chooses FeatureTel to Upgrade its Communications
Services
Faced with the prospect
of upgrading their existing Nortel system just to continue
receiving technical support, the staff at Alfred Williams
& Co. knew they could do better. After researching
different phone system alternatives, they found that a
VoIP-based system would give them the most features and
functionality, along with reduced costs and hassles for
moves, adds and changes. "We change our showroom and
office layout very often and IP Telephony makes moving
phones a snap" remarked Bobby Koo, IT and Marketing
director - "...but the high cost of a VoIP system
made the choice difficult." FeatureTel offers all of
the features and functionality of a VoIP-based phone
system without the expensive on-site system hardware -
plus, the monthly costs for Local and Long-Distance
services are lower than the previous vendors.
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